 We
are
instantpc.com
We are located on Gainsborough
Street, in the historic Back Bay section of Boston,
Massachusetts.
Administrative office hours are 9am-9pm Eastern Time. Feel free
to call us for information 24 hours a day, we always pick up the
phone: 1-800-893-6001.
 instantpc.com has been serving the Internet community since 1996,
providing eCommerce solutions to small and medium size
businesses.
Testimonials
See what actual customers have written in and said about
instantpc.com. Plus, take
a look at some of the business using instantpc.com products and
services.
Contact
Technical Support [Click
Here]:
Call: 617-859-8998
Fax: 617-249-0850
eMail: HELP@instantpc.com
Where Are We Located?
instantpc.com is located at 84
Gainsborough Street, Suite 105 West, Boston, MA
02115.
Note: Visitors will
be received by appointment only, your name must be at the front desk
in order to enter the building.
Official
Privacy Policy Click Here
We respect your privacy. We do not share any information
collected at our web-site or any affiliated sites. Please
review our official privacy policy for details.
We do not allow our users to send Spam. Please report Spam to abuse@instantpc.com.
We would appreciate if you would forward a copy of the entire
message which you received, so we can identify the sender, and
terminate their account. We can only fully authenticate
messages if we receive a copy of the entire message, including all
headers.
Terms of
Service Agreement
Please review our terms of service agreement for secure hosting,
eCommerce, and commercial web-site hosting.
Refund Policy
We offer a 30 Money Back Guarantee on almost every product we
offer. Please call customer service to obtain an RMA number
(Return Merchandise Authorization) within 30 days.
Return merchandise with RMA number to:
Refund@instantpc.com
(Print RMA Number Here)
Post Office Box 641
Boston, Massachusetts 02123
Note: Refunds sent with no RMA number, or mailed to the call
center on Gainsborough Street will be returned to sender.
Hosting Cancellations
Hosting accounts will automatically renew for the term of the
original contract unless cancelled in advance. New
accounts can cancel and receive a full refund, excluding
setup fees, if cancellation is received within 30 days.
Renewals will occur monthly, quarterly or annually, depending on
the original designation on the account. Cancellation must be
received for renewals 10 days PRIOR to the renewal
date. Once the renewal date has past, cancellation is not
possible until the next renewal date. There is no grace period on
hosting renewals.
Acceptable cancellation is an eMail from the eMail address listed
in your control panel, or a signed and dated fax on company
letterhead sent to cancellations@instantpc.com
or faxed to 617-249-0850. No other form of cancellation is
acceptable.
Returned Check Policy: Please
note, all checks returned unpaid will be assessed a fee, not to
exceed $35 per instance.
|| Who
Are We | Testimonials | Tech
Support ||
|| Contact Sales | Our
Offices | Privacy Policy ||
|| Refund Policy | Abuse
Policy || | 
